frequently asked questions

  • Are you licensed and insured?

    Yes, Gray Tree Care is fully licensed and insured for all residential and commercial tree services.

  • Do you provide free estimates?

    Absolutely! We offer free, no-obligation estimates for all our services.

  • How soon can you respond to emergencies?

    Our emergency team is available and typically responds within hours of your call.

  • What areas do you serve outside of Elk River?

    We serve surrounding areas including Zimmerman, Otsego, Big Lake, and parts of Sherburne County.

  • When is the best time to trim trees?

    Late winter to early spring is ideal, but we assess your specific tree type and condition for optimal timing.

  • Do you remove the stump after tree removal?

    Stump removal is a separate service, but we offer it upon request as part of your tree removal project.

  • Can you help with insurance claims after storm damage?

    Yes, we work with many insurance providers to assist with storm damage documentation and claims.

  • Do you offer maintenance plans for businesses?

    Yes, we create customized maintenance schedules for commercial properties to keep landscapes healthy and safe.